Highly qualified Sr. QA/QC Strategic Planning and Process Management Engineer with more than nine years experiences in management consultation, processes modeling , result focused and effectual leader with proven ability to develop strategic plans and operation programs, that are coincide with agency/ firm vision and policies based on international standards and EFQM excellence Model. Talents for proactively identify and resolve problems using modern techniques, and in implement new ideas which help to achieve strategic goals and to continually improve the organization performance and systems.
9/07 –10/09 Sr. Quality Engineer in the CEO office
Traffic & Roads Agency - RTA
Participate in the administration of the quality control efforts, including but not limited to development and administrating the quality management system, quality control plans, integrated technical program, and facilitating change, execute quality plans, policies and procedures at all levels in the Office and Agency. Responsibility includes development and implementation of performance management systems, internal quality audits, management information systems and other technical / administrative system developments. Setting the standards for inspections and controlling the quality in TRA Department.
2007 Business and Management Consultant –ITC international
2004–2007 QC/ QA Manager -RSTI(Jordan)
Production / Planning Manager
(SPC) with customer requirements
Manpower and equipments.
–2004 Construction Engineer-National Construction Company (NCC)
2001–2003 production / Planning Engineer - Jordan Steel (JS)
10/99 Three Credit Hours Course includes:
1. Total Quality Management.
2. ISO 9000.
3. Just-In-Time System
6/00 Training session by TEAM (engineering and management consultants) in
" Environmental Management System ( ISO 14001) " for top management".
3/02 The Six Sigma Seminar about Quality And TQM presented by Motrola University
6/02 Training Course about Productivity Measurement &Improvement held in Jordan Training Institute
8/02 Training Course about ISO 9000 &Internal Auditing Ver.2000 by ETC
3/04 Training Course about Leadership for Young Engineer by CCC
9/04 Project Management by using Primavera (III) First Level by ETC
10/04 Project Management by using Primavera (III) Advanced Level by ETC
3/05 Energy conservation & Environment impact by ECC
2008 Participate in setting Traffic and Roads Agency Strategic and Operations Plans.
2007 Applied international techniques in Driven the Clients to Excellence award
2006 Create and apply QMS in the RSTI
2005 Setting Standard Operational manual ( SOM) for the RSTI Company within two months.
Improving Quality of the Chipboard to reach to 90% as A Grade and rise the
Instead of 50%, increase Production to 86% from line capacity.
2004 Lowering the cost of chipboard product by 10%based on Statistical Process Control (SPC)
2000 B.Sc. in Industrial Engineering
University of Jordan /Jordan with G.P.A 3.14 out of 4-point Scale (Very Good)
1995 General Secondary Education Certificate Examination in Scientific Stream
Jordan, G.P.A 96% (Excellent).
Skills & Interest:
Language Visual Basic 6.0, C++ and Fortran 77
Management Strategic Oriented, BPR, Quality Management System (TQM, QMS,ISO) SystemMS DOS, UNIX, Window 3.11, 95 & 98,win NT, Win XP, Win Vista
Computer Experience in MS Office (Word, Excel, PowerPoint, Outlook)
AutoCAD (Ver 12,13, 14 and 2004).
Software STEP 7 for S7-200 SIEMNES PLC, Under DOS Software for Allen Bradley
Collective bargaining; payment systems; minimum wages; impact of legislative change; trade union recognition; employment contracts; arbitration
Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990.
Her career in those industries has taken her to experience countries like USA, Europe, UK and the Asia Pacific.
Years of experience in project management as commissioning engineer, commissioning manager and commissioning coordinator
Mohd Jailani bin Mohd Nor graduated with honours degree in Mechanical Engineering from the Oklahoma State University, USA in 1984.
organizations, government agencies, local & multinationals companies in Malaysia. Conducting various ESQ leadership and character